The Terms of Service related to SMS communication must either be included in the privacy policy or be a stand-alone document. Note: If the customer has a Terms and Conditions page, this information should be included there, and not in the privacy policy. The document must include the following:
SMS Terms & Conditions
1. SMS Consent Communication:
The information obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
2. Types of SMS Communications:
If you have consented to receive text messages from Medical Center Pharmacy, you may receive messages related to the following:
Prescriptions that are ready to be picked up
Hello, this is Medical Center Pharmacy letting you know your medication is ready for pick-up. If you have any questions please call us at (310)671-7636.
3. Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to 5 SMS messages per week related to your prescriptions.
"Message frequency may vary. You may receive up to 5 SMS messages per week regarding your prescriptions or order status."
4. Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
5. Opt-In Method:
You may opt-in to receive SMS messages from Medical Center Pharmacy in the following ways:
· Verbally during a conversation
6. Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
7. Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at www.medicalcenterpharmacy.co
Additional Options:
If you do not wish to receive SMS messages, you can choose to contact us (310)671-7636 to Opt-Out for receiving SMS messages
8. Standard Messaging Disclosures: Message and data rates may apply.
You can opt out at any time by texting "STOP."
For assistance, text "HELP" or visit our Privacy Policy and SMS Terms and Conditions pages at www.medicalcenterpharmacy.co
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